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Recent Articles

4
Apr

Hosting Sub Domains

Summary

If you need to host just a subdomain of another domain you have hosted elsewhere, follow these instructions.

Hosting just a subdomain

1.Create the account with the name of the domain you host elsewhere. **Example** If you are setting up the domain “subdomain.domain.com”, sign up your account with the name as “domain.com”

2.In your account’s cPanel create the subdomain you need to host with us, (ie: “subdomain.domain.com” .)

3.Contact the host of your domain name’s zone file and have them point the A record for the subdomain to the IP of your Bizzzs server.

This should take somewhere between 24-48 hours to propagate and your subdomain will be live on our servers.

4
Apr

What is an A Record?

Summary

An A record (Address Record) points a domain or subdomain to an IP address.


A Records

DNS records are used to control the location of a resource on the Internet. As an example, An A Record is used to point a logical domain name, such as “google.com”, to the IP address of Google’s hosting server, “74.125.224.147″.


These records point traffic from example.com (indicated by @) and ftp.example.com to the IP address 66.147.224.236. They also point localhost.example.com to the server that the domain is hosted on. This allows the end user to type in a human-readable domain, while the computer can continue to work with numbers.

Glossary

Zone File: This is where all the DNS records are stored for a domain.
Host Record: This is the domain or subdomain you wish to use. The @ symbol is used to indicate the root domain itself. In our example the Host Record ‘ftp’ would be for the subdomain ftp.google.com and ‘@’ would be google.com itself.
Points to: This is the destination server that the domain or subdomain is sending the traffic to.
TTL: The ‘time to live’ value indicates the amount of time the record is cached by a DNS Server, such as your Internet service provider. The default (and lowest accepted) value is 14400 seconds (4 hours). You do not normally need to modify this value.
Action: This allows you to modify or remove existing records.

4
Apr

MySQL Version

Problem:
What version of MySQL are you running?

Solution:

The current version can be viewed in the cPanel on left side. Alternately, you can view which version the server has with the following Telnet command from either Window’s DOS prompt or a terminal on Mac or Linux, It will print out the current version

4
Apr

Resetting the Password for an Email Account

You can easily change the password for an email account. This article will explain how to make this change.

Modifying the Email Password through Webmail

The person who uses this email account would typically use this method. They must already know the password to be able to change it.

  1. Login to Webmail.
  2. Click the Change Password button.
  3. In the box to the right of Password, type the new password for the email address.
  4. In the box to the right of Password (again) type the new password again.
  5. Click Change Password button.
  6. Your screen should refresh and you should receive a confirmation page. Congratulations! You’ve successfully changed your email account’s password.

Modifying the Email Password through cPanel

1.Login to your cpanel

If the user of the email account cannot change it via webmail (for example, they forgot their password), you can also change the email password via cPanel without knowing what the email password used to be.

2.Click the Email Accounts icon

 

3.Click Change Password, to the right, of the appropriate email account.

 

4.This will open the Change Mail Account Settings menu.

 

5.Type your new password into the Password text box.

6.Enter your password again in the Password (Again): text box

Note: The Strength Meter: will indicate the difficulty of the password. We highly recommend you use a strong password.
7.Click the Change Password button to set the new password.
8.Your screen should refresh and you should receive a confirmation page. Congratulations! You’ve successfully changed your email account’s password.
4
Apr

cPanel Access

Problem:

How do I Access My Account Control Panel?

Solution:

You may access the cPanel of your Bizzzs account using any of the following:

If the NS (Name Servers) of domain is not yet pointing to Bizzzs, use http://Bizzzs.com.
To access the cPanel securely to encrypt the username and password so the information cannot be viewed or sniffed, use https://login.Bizzzs.com.
If either port 2082 or 2083 (cPanel ports) are blocked on your network, you always access th cPanel via http://login.Bizzzs.com

In all login options above, enter the primary domain or username of the account and its main password to gain access.

Note: Your account username can be found in the Account Setup Confirmation Email that was sent to you when your account was initially setup. If you did not receive the Welcome Email, please contact us via Phone, Live Chat or by Opening a Ticket and we will send it to the contact email address listed on the hosting account.

4
Apr

Basic Site Security Checklist

Summary
By design our servers are secure. The security level of your site depends on the code that is uploaded to Bizzzs Servers.

The following check list is a good collection of security tips offered for review to ensure your web site is as secure as possible.

Remove malicious files and/or files you are not familiar with

While many PHP applications generate files you may not be familiar with, it is important to watch for files or directories that may sound suspicious such as ‘wellsfargo’ or ‘abbybank’.
Update all scripts/applications to the newest versions available

Old security holes are updated and remedied in new versions of software, so updating to the newest versions available ensures that you are running the most secure option available. If you installed these applications using Simple Scripts, automatic updates are available by clicking the ‘Update Now’ button. For installations done with Fantastico, the main Fantastico screen will show a link on the right-hand side of the screen with the available versions you can upgrade to. In addition, go to the script’s official site and subscribe to their updates list or security announcements list/feed.

Update all plugins to the newest versions available
Change passwords on accounts or delete unused ones
Delete any databases/applications from your account that are no longer in use
Fix dangerously writeable permissions
Hide your configuration files
Tweak your php.ini file
Connect to your account using a secure network
Make sure your local computer is secure
Anti-Virus Applications

 

4
Apr

Webmail Client Direct Login URL

This can be done in two separate manners, depending on how the user would like to access their mail. The first option is by using the following URLs in the address bar or links on your website, replacing example.com with your website address:
Horde

https://www.example.com:2096/horde/index.php

SquirrelMail

https://www.example.com:2096/3rdparty/squirrelmail/index.php

RoundCube

https://www.example.com:2096/3rdparty/roundcube/index.php

Note: You must replace example.com with your actual domain name in the above examples.
Setting up a Custom Subdomain for Your Webmail

The other option is setting up your webmail client URL as a custom subdomain, which will function the same as the long URLs listed above or by directly accessing webmail by cPanel. In order to do this, you can reference the following articles to better assist you :

Setting up Webmail to directly go to Horde, SquirrelMail or RoundCube
Secure Webmail URL

4
Apr

Create an FTP Account

Summary

This article will show you how to setup an FTP account and how to use the account.


Create a new FTP account

Follow these steps:

1.Login to your Bizzzs cPanel

2.Choose FTP Accounts

      Note: While the username will be created using your Main Domain, you may use any of your domain names instead.

Example: If I created the username “username@example.com” and I wanted to create an FTP account for addon.com I would enter the following:

      • Username: username@example.com

Then in my FTP client I would enter the following

    • Host: addon.com
    • Username: username@addon.com

3.Enter a “Login”: username

4.Enter the Password as needed

5.Choose the Directory you’d like them to have access to.

Note: If you enter “/”, this will give full access to all the hosting files. The path for the primary domain is “/public_html/” , and “/public_html/addondomain/” for an Addon domain. To determine the proper directory for an Addon domain, please check your “Domain Manager”tab, at the top of your cPanel.

Connecting with an FTP Client

FTP clients normally require 4 entries to successfully connect and transfer files.

  1. Domain name or IP Address
  2. Username
  3. Password
  4. Port (Usually port 21)

Note: This information is given when setting up a new FTP account, the default user was created as you signed up and was emailed with your sign up email.

Using SFTP

For a more secure FTP client upload, use SFTP (Secure File Transfer Protocol port 22)

You will need to enable SSH/Shell access on your account. If you do not already have SSH/Shell access.

Note: Only your main FTP/cPanel username can be used for SFTP access. FTP accounts created using the FTP Accounts tool will not work.

Instructions for Recommended FTP Clients

4
Apr

DNS Record Definitions

Summary

There are a number of DNS Entries you are able to create. The following DNS Entries can be created or modified from within the DNS Zone Editor.


A Record

An A record (Address Record) points a domain or subdomain to an IP address.

CNAME

A CNAME (Canonical Name) points one domain or subdomain to another domain name, allowing you to update one A:Record each time you make a change, regardless of how many Host Records need to resolve to that IP address.

MX Entry

An MX (Mail Exchanger) Entry directs email to a particular mail server. Like a CNAME, MX Entries must point to a domain and never point directly to an IP address.

TXT Entry

A TXT (Text) Entry was originally intended for human-readable text. These records are dynamic and can be used for several purposes.

SRV record

A SRV (Service) record points one domain to another domain name using a specific destination port. SRV records allow specific services, such as VOIP or IM, to be be directed to a separate location.

AAAA Record

An AAAA record points a domain or subdomain to an IPv6 address.

DNS Glossary:

Zone File: This is where all the DNS records are stored for a domain.
Host Record: This is the domain or subdomain you wish to use. The @ symbol is used to indicate the root domain itself. In our example the Host Record ‘ftp’ would be for the subdomain ftp.google.com and ‘@’ would be google.com itself.
Points to: This is the destination server that the domain or subdomain is sending the traffic to.
TTL: The ‘time to live’ value indicates the amount of time the record is cached by a DNS Server, such as your Internet service provider. The default (and lowest accepted) value is 14400 seconds (4 hours). You do not normally need to modify this value.
Action: This allows you to modify or remove existing records.
Weight: This is similar to priority, as it controls the order in which multiple records are used. Records are grouped with other records that have the same Priority value. As with MX Entries, lower numbers are used before higher numbers.
Port: This is used by the server or computer to process traffic to specific services, ensuring that all traffic comes through the door that it’s expected on.
Target: This is the destination that the record is sending the traffic to. This record would send traffic from service.example.com to listerning.otherexample.com over port 5060. SRV records generally require advanced knowledge of server administration to use.

4
Apr

How to Change Email SMTP Port from 25 to 26

Problem:

How can I change the outgoing SMTP port from 25 to 26?

Solution:

Many ISPs are now blocking port 25. If you are unable to send email but are able to receive, you may need to change your outgoing SMTP server port to 26.

Here are the related instructions for the most popular email clients:

Thunderbird
To change the outgoing mail port from 25 to 26:

1.Launch the Thunderbird mail client

2.Drop down the Edit menu, and choose Account Settings

3.Click Outgoing Server (SMTP)

4.On the right hand side select the server to modify and click Edit

5.Change the port number from 25 to 26

6.Click OK

7.Restart Thunderbird

Microsoft Outlook and Outlook Express
To change the outgoing mail port from 25 to 26:

1.In Outlook, drop down the Tools menu

2.Choose Accounts or Email Accounts

3.View or change existing e-mail accounts should be marked

4.Click Next

5.Select the account and click Change

6.Select More Settings

7.In Outlook Express, drop down the Tools menu

8.Choose Accounts

9.Select the account and click Properties

10.Click on the Advanced tab

11.Change the outgoing mail from port 25 to port 26

12.Make sure that the box that says This connections requires a secure connection(SSL) is NOT checked

13.Click OK

14.Restart Outlook

Mac Mail 10.5+
To change the outgoing mail port from 25 to 26:

1.Launch Mac Mail

2.Drop down the mail menu, and choose preferences

3.Select the email account to modify under accounts .

4.Beneath Outgoing server (SMTP) click on the drop down bar and select “Edit SMTP server list…”.

5.Click on your desired Outgoing server and then click advanced.

6.Select option for custom port and type in 26.

7.Click OK

8.Restart Mac Mail

Eudora for Windows
Eudora has chosen to hide the Port change option in version 6.0 and up, making it more difficult to make this change. If you have purchased Eudora, we would suggest contacting them about making this option available by default again. To enable changing ports:

Navigate to your Eudora install directory.
Look in the Eudora directory for the directory “extrastuff”.
In this directory is a file named “esoteric.epi”. Drag (copy or move) this file into the main Eudora directory. There will now be options extra listed, including a Ports page.

  1. Navigate to your Eudora install directory.
  2. Look in the Eudora directory for the directory “extrastuff”.
  3. In this directory is a file named “esoteric.epi”. Drag (copy or move) this file into the main Eudora directory. There will now be options extra listed, including a Ports page.

To change the outgoing mail port from 25 to 26:

1.Launch Eudora

2.Drop down the Tools menu, and choose Options

3.Click on Ports

4.Change the port from 25 to 26

5.Click OK

6.Restart Eudora

Eudora for Mac
As above, Eudora has hidden the ports option in version 6.0 and up. If you have purchased Eudora, we suggesting contacting them about this, as there is no reason to make this difficult. To change the outgoing mail port from 25 to 26:

1.For version 6.0 and up, quit Eudora and look in the Eudora Application Folder for the folder “Extras”. In this folder is a file “Esoteric Settings”. Drag this file into the “Eudora Stuff” folder,

2.Launch Eudora

3.Drop down the Special menu, and choose Settings

4.Click on Ports and Protocols

5.Change the port from 25 to 26

6.Click OK

7.Restart Eudora

Entourage
To change the outgoing mail port from 25 to 26:

1.Launch Entourage

2.Drop down the Tools menu, and choose Accounts

3.Click on Mail , and go to Properties

4.Click Advanced Sending Options

5.Make sure the box that says “This POP service requires a secure connection” is unchecked

6.Check the box that says “Override default SMTP port:” and enter in port 26

7.Click OK

8.Restart Entourage